Our $109+gst flat rate repair includes:

Time to diagnose fault
Time to repair
Return visit if required
Parts are not included

For multiple appliances, the first appliance is charged at our flat rate of $109+gst. Secondary appliances are charged at standard labour rate (no callout fee) and capped at $109+gst.

Other rates

Applies to commercial appliances and areas accessed by boat
$70+gst Callout fee
$20+gst per 10 minutes labour

Terms and Conditions

Payment must be made on the day that work is carried out.
Oversize appliances that require two people to move them are not eligible for flat rate.
Flat rate may not be applied to major repairs.

As a guide, after time to diagnose the fault, any repair that is estimated to take longer than 2 hours to complete, will be deemed a major repair. This is a rare occurrence and you will always be given an obligation free quote before proceeding. (An example may be replacing the drum in a washing machine, which can take 3-4 hours depending on the make and model.)